Enhancing Accessibility in Healthcare Platforms

Case Study

Enhancing Accessibility in Healthcare Platforms

Overview:
A healthcare provider wanted to make their patient portal more accessible to elderly users and patients with visual impairments. The goal was to simplify navigation and ensure medical information was easy to understand.

Our Approach:

Redesigned the portal with larger, high-contrast text and intuitive icons.
Integrated text-to-speech functionality for patients with limited vision.
Streamlined forms for appointment booking and prescription refills with clear instructions and labels.

Results:

35% increase in portal usage among elderly patients.
Positive feedback on readability and ease of access.
Improved patient satisfaction scores due to a smoother digital experience.

“ADA Ally helped us get compliant, stay protected, and actually improve our user experience. They’re the real deal.”

Head of Product Joe Smith

“ADA Ally helped us get compliant, stay protected, and actually improve our user experience. They’re the real deal.”

Head of Product Joe Smith

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